See how busy a chat widget is
How busy is my chat widget?
Ask how many conversations a website chat widget has had, then list them yourself.
What you get: how much a widget is being used, in one sentence, without opening the live support desk.
Ask Quox
Section titled “Ask Quox”Name the widget and ask:
How many conversations has the QuoxChat widget "BRUTALOOP W18 PROOF" had in total?
▤ AOCL │ L1 identity complete · allowed · 1ms
▤ AOCL │ L3 policy gate complete · proceed · 5ms
◐ CHAT │ read ✔ CHAT │ read │ oversized: true, 20 full size kb, 2 top keys · 26.0s
⛓ AEE │ envelope opened · stream_success
The "BRUTALOOP W18 PROOF" widget has had 54 conversations in total. That comes to 108 messages. The most recent conversation was on 14 October 2026 at 17:44 UTC.
41.7s · 1 tool · 0 approvals
quox.✔ Machine verified against the CLI on 16 Oct 2026 · test report mvb1up
Quox read your organisation’s widgets, found the one you named and reported its conversation and message totals, with the time of the latest conversation.
Do it yourself
Section titled “Do it yourself”1. Find the widget
Section titled “1. Find the widget”quox quoxchat widgets | grep -E "^ ID|W18 PROOF"ID Name Assistant Status Operator online Created01K4TB… BRUTALOOP W18 PROOF BRUTALOOP W18 PROOF published 0 2026-10-14 14:09:00 Each widget shows whether it is published and whether a person is online to take over.
2. List its conversations
Section titled “2. List its conversations”quox quoxchat conversations 01K4TB…ID Visitor Status Last message Messages01K4TO8A8CTZN2Y0DHXNBZM2C4 Visitor embed-wa AI active 2026-10-14 17:44:48 201K4TNUN9075265440WQK5DNBJ Visitor embed-wa AI active 2026-10-14 17:39:33 201K4TNL8R71MC5GZGWHQGWQ78P Visitor embed-wa AI active 2026-10-14 17:34:18 2 Add --status handed_off to see only the conversations a person has taken over, or --waiting for the ones waiting on a human reply.
3. Read one conversation
Section titled “3. Read one conversation”quox quoxchat transcript <widgetId> <conversationId> prints the whole conversation in order.
What just happened
Section titled “What just happened”Quox read your widgets and their conversations on your own Quox, with your permissions. Reading changes nothing, so no approval was needed.
Check it yourself
Section titled “Check it yourself”quox quoxchat availability <widgetId> shows whether an operator is online for that widget right now.
Reading needs no undo.