"},{"type":"prose","markdown":"The `widget-id` is the widget's public key: rotation-safe, doesn't leak internal IDs, safe to commit to your site's source. The script tag works on WordPress, Shopify, Webflow, Wix, Next.js, plain HTML, anything.\n\n### Meet Maestro\n\nInside QuoxCORE there's a specialist agent called Maestro whose only job is building things for you. Tell Maestro \"I need a support widget for my Shopify store that can look up order status\" and it drafts the widget, writes the system prompt, suggests guardrails, configures the tool connector to your Shopify API, and hands you the embed snippet.\n\nIt takes longer to describe what you want than for Maestro to build it."},{"type":"prose","markdown":"## Who this is for\n\n- **Customer support teams** tired of Intercom bills growing linearly with successful deflections\n- **E-commerce sites** that want a chatbot that can actually query the catalogue, not just read FAQs\n- **Documentation sites** that want conversational search with citations: turn docs into dialog\n- **SaaS onboarding** flows that need a per-user guide without hiring a per-user success team\n- **Anyone with a regulatory audit** who needs to answer \"how did the AI respond?\" with receipts"},{"type":"prose","markdown":"## What it isn't\n\n- Not a ticketing system. We don't replace Zendesk or Linear; we deflect the easy cases before they get there\n- Not a marketing automation tool. QuoxChat talks to visitors in the moment; email drips live elsewhere\n- Not a closed SaaS. QuoxCORE is self-hostable, so is QuoxChat. Your data, your infrastructure, your choice"},{"type":"prose","markdown":"## Try it\n\nEvery page on quox.ai now has a QuoxChat widget in the corner. Ask it anything about the platform. It's trained on our own docs, citing as it goes. If you like what you see, [start with the free tier](/pricing) (one widget, 1,000 messages/month) and upgrade when you need more.\n\nFull docs at [/docs/plugins/quoxchat](/docs/plugins/quoxchat). Solution overview at [/solutions/quoxchat](/solutions/quoxchat)."},{"type":"cta","title":"Deploy QuoxCORE: free, self-hosted","text":"AI agent orchestration with built-in governance. Docker Compose up and running in under five minutes.","actions":[{"label":"Download","href":"/downloads","variant":"primary"},{"label":"Plugin Store","href":"/store"}]}]}
Launch
QuoxChat: the chat widget that doesn't charge per conversation
19 April 20265 min read
Today we're shipping QuoxChat, an embeddable AI chat widget you can deploy on any website. Upload your docs, style it to your brand, and paste two lines of HTML. Your widget answers visitor questions with cited sources, routes complex cases to a human, and (unlike everyone else in this space) doesn't bill you per resolution.
Standard is $199 a year. Professional is $499. Unlimited widgets, unlimited conversations. Bring your own LLM key.
Why the industry's pricing model is broken
A customer-support team we've been talking to resolves about 10,000 conversations a month. Here's what their options look like if they want AI in the loop:
Vendor
Price for 10,000 resolved conversations / month
Intercom Fin
~$9,900/mo ($39/seat + $0.99/resolution)
Drift AI
$2,500/mo minimum, throttled
HelpScout AI
$85/user + seat inflation
QuoxChat Standard
$199/year ($16/month)
The per-resolution pricing in particular is a tax on success. The better your bot gets at deflecting questions, the more you pay. We don't think that's a coherent model, so we didn't build it.
Every SaaS chatbot vendor prices like they own the conversations. They don't. Your customers do. Your LLM provider handles the inference. The vendor provides UI and orchestration. That's worth a flat fee, not a per-message toll.
How QuoxChat makes money instead
One annual fee per QuoxCORE organisation, unlimited widgets underneath. Two tiers:
Standard ($199/year): everything you need to run a chat widget well. Widget Room builder, knowledge pipeline (files + URLs + Q&A), 5 levels of CSS control, white-label, full audit trail, human handoff, headless SDK, 1 GB knowledge storage.
LLM costs are on you, via your own API key. Claude, GPT, Gemini, or a self-hosted model: we don't care which provider you use, and we don't mark up tokens. Your usage shows up in your provider's dashboard, not ours.
What's different about the product
Per-widget knowledge isolation
Every widget gets its own Qdrant collection. Upload knowledge for your e-commerce widget and your support widget can't see it. Upload the same PDF twice in the same org and it's deduplicated via content-addressing (SHA-256). Move the widget to a new domain and the retrieval doesn't care: the index is keyed on the widget, not the site.
Audit trail that actually means something
Every message is wrapped in an AEE envelope with correlation IDs. Every retrieved chunk is cited with source + section + similarity score. Every tool call shows the args, the response, and whether it required human approval. Drill into any conversation from the Logs tab, export as CSV, or query the database directly.
This matters when your compliance team asks how your AI answered a specific customer's pricing question in July.
The widget-id is the widget's public key: rotation-safe, doesn't leak internal IDs, safe to commit to your site's source. The script tag works on WordPress, Shopify, Webflow, Wix, Next.js, plain HTML, anything.
Meet Maestro
Inside QuoxCORE there's a specialist agent called Maestro whose only job is building things for you. Tell Maestro "I need a support widget for my Shopify store that can look up order status" and it drafts the widget, writes the system prompt, suggests guardrails, configures the tool connector to your Shopify API, and hands you the embed snippet.
It takes longer to describe what you want than for Maestro to build it.
Who this is for
Customer support teams tired of Intercom bills growing linearly with successful deflections
E-commerce sites that want a chatbot that can actually query the catalogue, not just read FAQs
Documentation sites that want conversational search with citations: turn docs into dialog
SaaS onboarding flows that need a per-user guide without hiring a per-user success team
Anyone with a regulatory audit who needs to answer "how did the AI respond?" with receipts
What it isn't
Not a ticketing system. We don't replace Zendesk or Linear; we deflect the easy cases before they get there
Not a marketing automation tool. QuoxChat talks to visitors in the moment; email drips live elsewhere
Not a closed SaaS. QuoxCORE is self-hostable, so is QuoxChat. Your data, your infrastructure, your choice
Try it
Every page on quox.ai now has a QuoxChat widget in the corner. Ask it anything about the platform. It's trained on our own docs, citing as it goes. If you like what you see, start with the free tier (one widget, 1,000 messages/month) and upgrade when you need more.
