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A branded assistant that answers from your docs, your Q&A and your data, not the open web. No per-message fees, no conversation caps, no markup.
Your widget's avatar · it reacts as the conversation moves
In plain words
What it is
Deploy it on your site in 15 minutes: trained on your knowledge, styled to your brand, connected to your systems.
QuoxChat is an embeddable RAG chat widget. You give it your PDFs, your site, your Q&A pairs. It retrieves from that knowledge and only that knowledge, cites where each answer came from, and hands over to a human when it should.
The demonstration
A replay of the widget at work. The visitor asks, the widget retrieves from the knowledge base and cites its sources, and when the visitor asks for a person, a tool call pauses the thread and routes it to a human with the full context attached. The avatar reacts as the states change, exactly as it does on a live site.
A scripted recreation, not a live model. The source chips are the knowledge files a live widget cites with every answer.
The widget itself
The replay above is a scripted recreation. Here is an actual QuoxChat widget: grounded answers with cited sources, styled to match the site it sits on.
Core capabilities
Audit trail, white-label, human handoff and the Widget Room builder come standard. The Professional tier adds the agentic features: tools, smart routing, simulation.
Upload PDFs, crawl URLs, add Q&A pairs. Every widget gets its own vector collection, so one customer's knowledge never leaks into another's. Pinned answers take priority over retrieved chunks.
Theme presets, CSS variables, ::part() selectors, full stylesheet override, or go headless with the SDK. From drop-in to pixel-perfect brand match with no hacks.
No "Powered by Quox" badge. No attribution. Your widget, your brand, on every tier. Your customers never see our name.
Use Claude, GPT, Gemini, or your own self-hosted models. Your API key, your costs, your data. No per-message fees, no conversation caps, no markup on LLM usage.
Every message traced with AEE correlation IDs. Drill into any conversation to see the system prompt, retrieved sources, tool calls and confidence score. Ready for SOC 2 and GDPR audits.
When the AI can't help, a tool call pauses the conversation and routes it to a human with full context. No losing the thread, no re-explaining.
NPM package. We handle RAG, LLM routing and audit trails. You own the UI. Ship a widget that doesn't look like every other chatbot.
Safety preamble, injection pattern detection, output filtering, domain allowlist, rate limiting, tool approval gates, and visitor rate limits. Works by default.
Your widget can query your database, call your REST API, hit webhooks, or trigger QuoxFlow workflows. Turn a support chatbot into a self-serve portal.
Your site signs each logged-in visitor with an HMAC, and the server injects that verified identity into every REST tool call. The model never chooses who it acts for, so a prompt injection cannot act on someone else’s account. Signed-out visitors get a sign-in invitation you write yourself.
Give each signed-in visitor a monthly allowance of AI-performed actions, counted durably on the server. Your site can raise a customer’s allowance in the signed identity payload, so limits grow with what they pay for. Read-only help stays free.
Simple questions go to cheap models, complex reasoning goes to flagship. Same quality at a fraction of the token cost.
49 adversarial scenarios run against your widget before it goes live. The security score gates production deployment.
Professional tier
On the Professional tier a widget can query your database, call your REST API, hit webhooks, or trigger a QuoxFlow workflow, turning a support chatbot into a self-serve portal.
Now real
QuoxChat does not just answer questions anymore. It captures leads, emails transcripts on request, hands off to a human without losing the thread, stays scoped to your product by default, and logs every one of those actions the same way it logs every message.
When a visitor shows intent, their name, email and what they are after gets saved straight into your leads, no contact form in sight. The conversation is the form. Your team is notified in the governed inbox the moment it lands.
A visitor can ask to have the chat sent to their own address. A captcha gates the request so bots cannot use it to spam mailboxes, and the send itself is a witnessed action, logged like everything else. Available per site: add a reCAPTCHA key to the widget to turn it on. Not on by default.
When the agent hands off to a person, it lands in your governed human-in-the-loop inbox with the whole conversation attached, not a dead end. Every handoff is logged the moment it happens.
The widget only answers from what you have given it and refuses to wander into off-topic requests, so it stays on brand and does not burn your API budget on questions that have nothing to do with your product.
Lead captures, transcript sends and handoffs are all recorded as AEE events, the same audit trail as every message, so you can prove what the agent did. See a real trace in the audit trail section below.
Your knowledge, your key, your servers.
Why not just use Intercom?
We don't. Flat annual pricing, every core feature on every tier, and the agentic features on Professional. Intercom charges $39 per seat per month plus $0.99 per AI resolution; Drift charges $2,500 a month. QuoxChat Standard costs what a single Intercom seat costs per year.
| Capability | Intercom Fin | Drift AI | HelpScout AI | QuoxChat |
|---|---|---|---|---|
| Entry price | $39/seat/mo + $0.99/resolution | $2,500/mo | $65/user/mo + $20/AI seat | $199/yr flat |
| BYOK | No | No | No | Yes |
| Unlimited conversations | Per-resolution fees | Throttled | Throttled | Yes |
| White-label | Enterprise only | Add-on | No | All tiers |
| Audit trail per message | Limited | Limited | Limited | AEE per message |
| Self-host option | No | No | No | Yes |
| Tool-calling framework | Limited | Limited | No | Yes (Pro) |
The audit trail
Drill into any conversation to see the system prompt, retrieved sources, tool calls and confidence score. Knowledge uploads and conversation logs live on your QuoxCORE instance, Quox-hosted or self-hosted.
Captured from the real QuoxChat Logs tab, not a mockup.
Use cases
The embed
Paste before the closing body tag. Works on any site, any stack, any CMS.
Pricing
No seat fees. No per-message fees. No LLM markup. Your API key, your cost. Both tiers get unlimited widgets per org and unlimited messages per month.
Standard
$199 /year
Unlimited widgets and messages, with 1 GB of knowledge storage.
Professional
$499 /year
Everything in Standard, with 5 GB of knowledge storage, plus the agentic features.
Questions
No. Flat annual price, unlimited conversations. The only variable cost is the LLM calls, and those go through your own API key (BYOK).
Yes: Claude (Anthropic), GPT (OpenAI), Gemini (Google), or any OpenAI-compatible endpoint including self-hosted models via Ollama or vLLM. Configure once per widget.
Intercom Fin charges $39 per seat per month plus $0.99 per AI resolution. A mid-sized support team with 10,000 resolved conversations a month costs $9,900 a month. QuoxChat Standard is $199 a year flat with no resolution cap.
On the Professional tier, yes. The tool and connector framework lets your widget query databases, call REST APIs, trigger webhooks, or launch QuoxFlow workflows. Account actions run under a server-signed visitor identity, and you can meter them with a per-visitor monthly allowance. Turn a chatbot into a self-serve portal.
Your knowledge uploads and conversation logs live on your QuoxCORE instance, either Quox-hosted or self-hosted. BYOK means LLM calls go directly from QuoxCORE to your provider, with no third-party middleman.
Yes: create one widget, 1,000 messages per month, 50 MB of knowledge. Pro features (tools, smart routing, simulation) are Professional-only.
Under 15 minutes. Create the widget in the dashboard, upload your docs or point it at a URL, copy the embed snippet, paste it into your site. Maestro, our AI builder agent, can walk you through every step.
Where it stands
Ready when you are
Start free. Upgrade when you need tools, smart routing, or the Simulation Arena.
Standard $199 a year · Professional $499 a year · free tier to start