Field notesWhy I built Quox AI
Agents need somewhere to live. They need to be monitored. Sometimes you need to prove what happened, when, and why. Here is the plain reason Quox exists.
Trust & GovernanceThe Trust Gap: Why AI Agents Need Proof, Not Promises
In 2024, Air Canada's chatbot invented a bereavement refund policy that did not exist. The tribunal disagreed with the airline's defence. This is the trust gap, and it is widening faster than most people realise.