Communication · wired today
WhatsApp Business API, wired into your agent workforce
Messages and calls are where work actually gets decided. The WhatsApp Business API connector is one of 205 executable connectors and gives agents 5 read-only tools, with the credential held in the vault and every call receipted.
Connecting WhatsApp Business API takes one credential
You provide phone number ID, access token from your WhatsApp Business API account; Quox sends it as a bearer token. The credential is stored encrypted in the vault and resolved just-in-time, so agents use it without ever seeing it.
Where to get it: WhatsApp Business API's own API documentation ↗ covers creating and scoping the credential.
What agents can run against WhatsApp Business API
get_business_profileGet the WhatsApp business profile (about, address, description, email, websites, vertical) for one phone number
list_phone_numbersList the phone numbers registered under one WhatsApp Business Account (WABA)
get_phone_numberGet one WhatsApp Business phone number by ID (display number, verified name, quality rating)
list_message_templatesList message templates for one WhatsApp Business Account, optionally filtered by approval status
get_business_accountGet one WhatsApp Business Account (name, currency, timezone, message template namespace)
Every tool above is read-only. Write surfaces ship only after live testing, and always behind approval gates.
How proven is this?
WhatsApp Business API answers every unauthenticated request identically, so its endpoint paths rest on WhatsApp Business API's own published API reference (cited in the connector spec). The credential wire format was verified against the real host. Like every factory connector, it is Beta: it has not yet been run with a real credential.
WhatsApp Business API integration FAQ
What can Quox agents do with WhatsApp Business API?
Agents can run 5 read-only tools against WhatsApp Business API: get business profile, list phone numbers, get phone number, list message templates, get business account. Every call is receipted in the evidence trail.
What does the WhatsApp Business API integration need?
You provide phone number ID, access token from your WhatsApp Business API account; Quox sends it as a bearer token. The credential is stored encrypted in the vault and resolved just-in-time, so agents use it without ever seeing it.
Do agents see my WhatsApp Business API credentials?
No. Credentials live encrypted in the Quox vault and are resolved server-side at call time. Agents invoke tools; they never receive the underlying secret.
How proven is the WhatsApp Business API connector?
WhatsApp Business API answers every unauthenticated request identically, so its endpoint paths rest on WhatsApp Business API's own published API reference (cited in the connector spec). The credential wire format was verified against the real host. Like every factory connector, it is Beta: it has not yet been run with a real credential.